This Privacy Policy explains how Research Rocket collects, uses, shares, and protects information when you visit researchrocket.app or use the Research Rocket platform.
If you have privacy questions or requests, contact cs@researchrocket.app.
Research Rocket may collect information you provide directly, such as your name, email address, company details, billing details, research project inputs, and messages sent through the platform.
We may also collect technical and usage information such as device type, browser information, IP address, pages visited, session activity, and product interaction data needed to operate, secure, and improve the service.
We use information to provide and maintain Research Rocket, authenticate users, support research workflows, process transactions, respond to support requests, prevent misuse, and improve product performance and reliability.
We may also use aggregated or de-identified information for analytics, reporting, and product improvement.
We may share information with service providers that help us operate the platform, such as hosting, authentication, analytics, communications, payment, and infrastructure partners.
We may also disclose information if required to comply with law, protect our rights, investigate fraud or abuse, or support a business transfer such as a merger, acquisition, or asset sale.
Research Rocket may use cookies, local storage, and similar technologies to keep users signed in, remember preferences, measure usage, and understand how the site and platform are performing.
You can control cookies through your browser settings, though some parts of the service may not function properly if certain technologies are disabled.
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no method of transmission or storage is completely secure.
You may contact us to request access, correction, or deletion of personal information we hold about you, subject to legal and operational requirements.
You may also opt out of non-essential communications by following the unsubscribe instructions in those messages or by contacting us directly.
Research Rocket is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above.
Research Rocket
Email: cs@researchrocket.app
Phone: 614.470.4765